Retail store owners work hard to grab customers attention as they pass-by, encouraging them to visit your store. Regular cleaning and maintenance is essential to create a great shopping experience for customers. Great customer service, along with sales, all start with efficient operations, with a clean store being an essential part of your customers shopping experience.
If your store is not well-maintained, clean, and hygienic, you could be losing out on valuable business. Over ninety percent of adults will not return to a store where they experienced an issue. The top five issues include bad odours, dirty wash rooms, dusty and dirty surfaces, dirty entrances, and broken dressing rooms.
Your store entrance should be sparkling clean, from the floors to the windows. Your store front is the first impression a potential customer has of your business, so it's imperative that it looks inviting and welcoming. This means ensuring there is no dirt or debris outside your entrance. Rubbish that has been discarded in planters or bushes outside should be removed each morning, from gum wrappers to cigarette butts, and anything else that has been thrown outside your store.
The windows to your store should be spotless and shining, so passers-by can easily look through the windows to take a peek at what you offer. Dirty windows are not only unattractive, they signal that the interior of your store is dirty, which can result in any potential customers giving your store a miss and heading to your competitors.
In order to create a welcoming entranceway to your store, you will want to ensure you tick off the cleaning processes provided in the list below:
Now that your store front entrance is clean and welcoming,you will need to ensure you focus on the rest of your store. Retail stores can get dirty and dusty quickly, especially on busy days where you have a lot of foot traffic. Ensure you dust shelves and displays, neatening up your items, making it easier for clients to browse and purchase.
Don't forget the wash rooms and dressing rooms, both of which should be cleaned at regular intervals throughout the day, depending on how busy you are. These areas should be wiped down and sanitised, floors mopped and cleaned, along with any mirrors. Ensure all products are topped up, including hand soap, hand towels, and toilet paper.
Consumers today has an unlimited choice when deciding which stores to shop at. As a retail store owner you face fierce competition every day, which is why you need to create a welcoming entrance that entices customers to visit your store, encouraging them to visit again and again. Get in touch with Sloane Cleaning Services if you need assistance with retail store cleaning in London.