The cleanliness of your retail space has a direct impact on footfall and sales. Studies revealed that fourteen percent of consumers will stop visiting a retail space that is not clean, while twenty nine percent said they would only visit a unclean store if they could not find the item elsewhere. The majority of consumers pay close attention to the cleanliness of pharmacies and food stores.
The experience your customers have in your retail space determines whether they shop at your store or head to a competitor. Cleanliness is an important part of your customers experience. A clean store is a reflection of your business, helping to make a good impression on any customers walking through the door.
Cleanliness not only encourages customers to visit your store, it also impacts how often they use your store, along with how long they spend shopping, impacting how much they spend. If you are losing customers due to the hygiene of your retail space, you are losing out on valuable profits. This is a problem that can be prevented.
When your retail space is clean, you can increase footfall. There are some things to take into consideration, such as if you sell clothes, focus on ensuring your entrance is clean and inviting. If your changing rooms are neglected, you could lose out on valuable customers. Cleaning is a major responsibility, often relying on your staff, who are at work to provide a good customer service, selling items.
During busy periods, its not uncommon for staff to focus on customers, neglecting the cleaning, which can result in your space becoming dirty and dusty, leading to negative customer impressions.
You can partner with a professional cleaning service, who have the experience and skills to ensure your customers are always satisfied with their shopping experience. Professional services offer a comprehensive cleaning solution, covering all areas of your retail space, reducing the need to rely on your own team to handle the cleaning function.
Retail space cleaning services are available twenty four hours a day, offering daily and once-off deep cleaning, along with emergency cleaning. This ensures flexibility, enabling cleaning to take place around your schedule.
The cleanliness of your retail space direct impacts your customers impression and shopping experience. Get in touch with Sloane Cleaning Services today to discuss how our retail store cleaning services can keep your retail space gleaming and healthy for your customers.