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Top Questions to Ask Before Hiring Office Cleaners in London

29
Apr
Posted by: Admin

Having the right office cleaners in London by your side, you can maintain a clean and productive workplace. The problem is that there is no shortage of cleaning companies in the capital city, so how do you know which one is the most reliable, professional, and worth your investment?

Before signing on the dotted line, we recommend asking the following top questions before hiring office cleaners in London:

What is Your Experience in Office Cleaning in London?

Besides the fact that not all cleaning companies have experience in office cleaning, larger national companies may not have experience specific to London, such as high footfall, increased pollution, along with proximity to transport hubs. Offices in London require specialist cleaning skills to handle shared workspaces, hygiene-sensitive areas, such as washrooms, and kitchens, along with handling high-traffic areas. We recommend you ask the office cleaners “What is your experience with office cleaning in London and what businesses have you worked for similar to mine?” 

Look for cleaning companies offering tailored cleaning plans that align with your office size and schedule London offices require more than a surface clean, they need regular sanitisation and maintenance, reducing the risk of absenteeism, while creating a pleasant and productive working environment.

Are Your Cleaners Vetted, Trained and Insured?

Many London offices choose after-hours cleaning services to reduce disruption to their teams. This requires a high level of trust, leaving your keys with the cleaning company so they can access your business in the evening or early morning. As a result security and professionalism are essential.

Ensure the cleaning company confirms that their office cleaning teams are DBS-checked, insured and trained. Identify if they provide ongoing training for their staff on the latest cleaning practices, techniques, and protocols, along with ensuring that they follow a strict hiring process, ensuring that the cleaners working in your office can be trusted.

What Types of Cleaning Equipment and Products Do Your Team Use?

Traditional cleaning products can leave harmful residues behind, along with increasing the risk of causing an allergic reaction for employees. London-businesses today are focused on sustainability and the environment, opting for eco-friendly cleaning services. 

Ensure the cleaning company uses non-toxic and biodegradable cleaning products, along with whether they use industry-grade HEPA-filter vacuum cleaners to improve indoor air quality. Eco-friendly cleaning helps to improve office hygiene, while aligning with your green policy.

How Do You Maintain Cleaning Consistency?

There is nothing more frustrating than partnering with an office cleaning company that provides outstanding results one day and sub-par results the next. Professional office cleaners in London have systems in place to ensure they maintain the highest standards consistently, while resolving any issues immediately.

Some things we recommend you check is whether they carry out regular spot checks and satisfaction checks, along with whether they provide you with one point of contact, ensuring any issues can be reported without delay.

What Do You Charge and Are There Hidden Fees?

Reliable and professional office cleaners in London provide complete transparency when it comes to their pricing. Even when you are provided with clear pricing, it's not uncommon to be caught out by hidden fees, finding out that some essential services are not included in your cleaning contract.

The Sloane Cleaning Services team recommend asking for a detailed breakdown of the cleaning tasks included, along with exact pricing. The company should also provide transparency when it comes to expectations, response times, and any additional costs, such as specialist services. Example of specialist services may include window cleaning, carpet cleaning, or upholstery cleaning.

Conclusion

It's important as a London-based office to choose the right cleaning partner from the start. Be sure to ask questions, evaluate their professionalism and communication style, along with reading their online reviews, taking advantage of previous clients feedback. If you need a customised cleaning plan for your London office, Sloane Cleaning Services will provide you with a free, no obligation, and transparent quote. Contact us today to find out more.