How do you ensure a smooth transition when switching office cleaning providers?

25

Dec

Posted by: Admin

It's not uncommon for businesses to want to change to a new office cleaning provider. Businesses evolve and so do their cleaning needs. Maybe your current provider doesn't have the expertise to carry out specialist tasks, or you need a comprehensive range of services, such as 24 hour emergency cleaning services. 

Transition Plan

To ensure you don't end up without any cleaners for a set period of time, we will craft a transition plan. This is to ensure a smooth transition when switching office cleaning providers. This all starts with a  site survey to assess your cleaning needs and put an effective cleaning plan in place. This is our roadmap that our cleaners use, understanding the cleaning demand of your office space.

The transition plan will include:

• Site survey – an on-site assessment to determine the size and layout of your office, along with high traffic areas and number of employees. This is also our opportunity to identify specific requirements for your business
• Customised cleaning plan – we work closely with your business to ensure we provide a tailored service that meets your unique cleaning needs. This may include regular daily or weekly cleaning, once-off deep cleaning, or any of our other support services, such as window cleaning, carpet cleaning, upholstery cleaning, and more.
• Communication – communication is key to ensuring a smooth transition when switching office cleaners. We identify your expectations, set goals, and provide transparent communication throughout. 

Implementation

With the transition plan now drawn up, the implementation phase can begin, to ensure a seamless switch from one company to another. This involves the transfer of services and integrating the new cleaners into your environment. This is a three part step of the process that involves:

• A gradual transition to reduce disruptions, especially in high traffic areas
• Orientation is enabling our team to get acquainted with your cleaning schedule and plan. 
• Monitoring – we conduct regular spot and satisfaction checks, monitoring our team as they navigate a new office to clean. This includes regular checks, assessments, and resolution, if needed. 

Maintaining a Long-Term Relationship

We know how frustrating it can be to have to switch cleaning providers. We get it, which is why it's important for the transition to be as smooth and seamless as possible, reducing disruption, while keeping your office sparkling and healthy.

In order to maintain a long-term relationship once you have switched to Sloane Cleaning Services, we recommend regular reviews. With our spot and satisfaction checks we review the performance of our cleaners, ensuring they are meeting our high quality cleaning standards, and surpassing your expectations.

We understand that businesses evolve, as do your cleaning needs, which is why we recommend choosing an office cleaning provider that is adaptable and flexible, accommodating the changing needs of your business.

Conclusion

Switching to a new office cleaning provider can be daunting and worrying, we understand this, which is why it needs careful planning and execution. By understanding your cleaning needs and creating a clear transition plan, we can reduce disruption, making the switch easy and hassle free. Contact Sloane Cleaning Services today to find out more.