A clean, well maintained office is essential for employee productivity, health, along with maintaining a professional image. Hiring a commercial cleaning service without a detailed and comprehensive agreement can result in unmet expectations, poor service, along with unwelcome issues. When you have a thorough office cleaning contract, it acts as a binding agreement, protecting both parties.
Whether you are a business owner or an office manager looking to hire an office cleaning company, you need to know what should be included in your office cleaning contract. Continue reading to find out more.
Scope of work is the heart of your cleaning contract, defining what tasks will be carried out and how often, along with which areas of your office is cleaned. This reduces the risk of misunderstandings, separating tasks by frequency:
A robust office cleaning contract will clearly state who provides the equipment and cleaning products. It should also specify if the cleaner will use eco-friendly or specialised disinfectant products. If you require any specific brands to meet your sustainability goals, this must be documented in the contract.
With clear financial understanding, the risk of disputes is prevented. Your office cleaning contract should clearly outline:
Office cleaning companies often operate outside your regular business hours, reducing disruption to your team, yet providing them with access to sensitive equipment and documentation. Your office cleaning contract must clearly define any keycard and alarm management, along with locking up procedures, combined with strict guidelines for confidentiality. At the same time, ensure you are provided proof of the cleaning companies public liability insurance and employers liability insurance, giving you peace of mind against any accidents.
The terms, termination and performance audits should be included in your office cleaning contract, clearly defining the contract length, along with any conditions for early termination. Most contracts have a thirty day written notice period for cancellation. At the same time, ensure performance management is included, establishing regular spot and satisfaction checks, along with a resolution timeline for issues.
A robust contract will specify that the contractor has public liability insurance and any accidental damage caused by the cleaning team should be reported instantly, covered by the cleaning company's insurance.
Most contracts include a standard termination clause, often requiring a thirty day written notice by either party. Immediate termination may be accepted for severe contract breaches or security violations.
Standard office cleaning contracts cover routine maintenance, while specialised deep cleaning services are billed separately as an add-on. It is possible that they are scheduled within your contract at a discounted rate.
A clear and detailed office cleaning contract ensures mutual expectations are met, protecting you and the cleaning company, while ensuring your office is maintained in a clean, safe, and professional manner. If you are looking for a cleaning partner with over 40 years experience, contact Sloane Cleaning Services today. Our team are standing by to provide you with a free, no obligation quote.