Why Employee Training Makes or Breaks Cleaning Standards

9

Jan

Posted by: Admin

Employee training is essential for the efficiency and qualify of your cleaning operations. Without an effective training programme, your cleaning standards could be below average, increasing the risk of:

• Inconsistent quality
• Injuries and accidents
• High staff turnover

Skills Needed for Cleaning Employees

The first step is to ensure you hire the right team members to join your cleaning team, before you start developing a training programme. We recommend hiring employees that:

• Pay attention to detail
• Have good time management skills
• Are strong, as cleaning is physically demanding
• Excellent communication
• Team players
• Prior cleaning experience and understands how to use cleaning products and equipment effectively

Create a Training Programme

Your employee training should ensure that employees learn and understand your cleaning products, methods, and processes. This involves:

• Assessing your training needs
• Identify training methods and materials
• Create training content
• Establish a training schedule
• Provide training resources, such as materials, one-on-one meetings, and mentoring

On-The-Job Training

While onboarding processes include employee training sessions, you should also provide on-the-job training, ensuring your cleaning team are updated on the latest cleaning products, equipment, and processes to ensure a high cleaning standard at all times.

• Trainees should shadow experienced mentors, learning the best cleaning practices while having any questions answered
• Help new hires by providing them with different cleaning tasks
• Take advantage of micro-learning experiences, such as a quick demonstration 
• Foster open communication, ensuring new employees are not afraid to ask questions

Safety Regulations

Safety precautions should be followed at all times, aligning with regulatory compliance, while ensuring the safety of your cleaning team, clients, and other employees. Health and Safety Regulations require employers to train employees on product labels, safety data sheets, correct cleaning product storage, use, and disposal.

This may include proper PPE, first aid, risk assessments, and more.

How to Overcome Employee Training Challenges

Common challenges that negatively impact cleaning standards includes:

• High staff turnover – focus on short and focused training sessions, along with mentorship for new hires, so they can learn from experienced cleaning teams
• Change resistance – ensure employees understand the benefit of any changes to cleaning processes and schedules
• Language barriers – use visual aids and demonstrations ensuring all employees understand
• Time constraints – offers short training sessions or online training
• Demotivated staff – reward employees that provide an efficient, effective clean, while adhering to protocols

Benefits of Employee Training for Cleaning Standards

With proper employee training, you can enjoy:

• Improved efficiency
• Low staff turnover with good employee retention
• Improved cleaning standards
• Increased safety
• A better customer experience 

Conclusion

Employee training is essential to ensure the highest cleaning standards are maintained at your premises at all times. Sloane Cleaning Services prides itself on our experienced and trained cleaners, offering all employees onboarding and ongoing training, ensuring that the highest cleanliness standards are met, exceeding our clients expectations. If you are looking for a trained, knowledgeable, and efficient cleaning team, we would love to hear from you. Call Sloane Cleaning Services now for a free, no obligation quote.